Company Summary

360Factors is a fast-growing high-tech company providing risk and compliance management software with a key focus on selling to banking and financial institutions. Using artificial intelligence (AI) and cognitive computing technology, 360factors empowers customers by reducing the effort and time involved in managing risks and ensuring regulatory compliance while improving the effectiveness of their staff to make a big impact within their organizations.

Key Responsibilities

  • Actively engage with new business scoping & estimating activities, including providing resource estimates & capacity management oversight
  • Support the scoping of projects by providing project resource estimates that represent the level of effort required to support the projects/initiatives
  • Manage team allocation by ensuring that each associate has a manageable workload and reallocating resources as needed.
  • May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals
  • Strong and proven ability to develop, coach and mentor team members
  • Monitoring and managing team headcount to functional budget
  • Develop and deliver a strategic technological vision and direction for Team
  • Implement mechanisms to monitor, manage and provide progress on all activities
  • Work effectively with development team to ensure delivery against agreed priorities
  • Work with sales to scope requirements and proposed solution
  • Develop, execute and maintain project plan to deliver solution to customer
  • Communicate directly with US-based customers and project status updates and issue resolutions
  • Create and configure client solution
  • Document, create and test reports and dashboards using an integrated Reporting & Business Intelligence platform
  • Document requirements for development team for customer needs unserved by solution
  • Develop and provide product trainings to clients
  • Generate, manage and communicate project status reports with customers
  • Transition client and portal to customer support staff
  • Conduct User Acceptance Testing (UAT) before new work is released in production
  • Accountable for the on time and to quality delivery of implementation projects.
  • Create, implement, and maintain a continuous improvement plan for his resources
  • Ensuring that best practices are maintained across the organization
  • Ensure effective internal communications both within the team and across the organization
  • Resource planning, recruitment and key talent development

Education & Experience Requirement

  • Candidates should have 10+ years business experience, with 5+ years managing/ leading teams
  • Education: BS/MS in Computer Sciences/Business
  • Ability to work in a fast-paced environment as an individual contributor and a technical lead
  • Very strong analytical skills to be able to manage complex problems using several techniques
  • Ability to demonstrate influencing and negotiating skills to align several potentially conflicting views with internal and external stakeholders
  • Must have practical experience working with Reporting & BI tools (Izenda, Domo, Sisense, Cognos, Jaspersoft, Pentaho, etc.)

Required Behavioral Traits

  • Must be able to work US hours (6PM to 3 AM Pakistan Time)
  • Must have experience of managing implementation projects
  • Must have strong Project Management experience and experience working directly with customers managing projects and project deliverables
  • Must have strong verbal and written English communications skills
  • Must have experience working with English-speaking International customers, ideally customers based in the United States.
  • Strong and proven ability to develop, coach and mentor team members
  • Dependable, Enthusiastic, Motivated, Team Player
  • Ability to work independently and in time sensitive environments
  • Outstanding interpersonal skills.
  • Good communication and interpersonal skills
  • Highly organized, problem solving and detail oriented
  • Ability to stay calm and perform well under pressure
  • Promote positive tone and high standards of quality
  • Ability to learn new tools quickly
Send us your resume at [email protected] mentioning the position in subject line.