About Lumify360™
Lumify360™ is a modern data analytics platform that predicts business performance by transforming siloed data for real-time decision-making. Built for mid-market financial organizations, Lumify360™ delivers capabilities traditionally reserved for large enterprises: a secure data lakehouse, Power BI visualizations, flexible data connectors, and robust data governance.
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Four Powerful Solutions in One Platform
Lumify360 brings together everything you need to understand your business, your customers, and your risk exposure. Our platform includes four integrated solutions designed specifically for banks and credit unions.
- Performance Management: Unified analytics for smarter business decisions
- Loan Portfolio Insights: Multi-dimensional analytics for risk management and growth
- Customer Insights: AI-powered predictive models to know and serve your customers better
- Fair Lending: Identify and address compliance issues before examiners arrive
Unified Analytics for Financial Institutions
Lumify360 Performance Management
Transform raw data into smarter business decisions. Built for financial organizations that need actionable intelligence across departments, Lumify360 Performance Management offers a unified analytics environment that connects performance metrics, benchmarks results against industry peers, and enables leaders to act with confidence.
Features
- AI-Powered Benchmarking and Predictive Insights: Use advanced analytics to compare performance against peers and identify emerging trends.
- Custom Dashboards: Role-specific dashboards help executives, managers, and teams monitor key metrics and drill into department performance.
- Automated Alerts: Get notified when metrics deviate from expectations so you can act immediately.
- Consolidated Analytics Hub: Aggregate data from finance, operations, customer engagement, and other systems into one secure lakehouse for a single source of truth.
- Simplified Data Accessibility: Provide direct access for business users across departments, eliminating heavy reliance on IT or manual reporting.
- Secure Cloud Framework: Fully managed SOC 1 and 2 Type 2-certified infrastructure, designed to grow with your organization.
Benefits and Outcomes
- Faster, Data-Driven Decisions: Deliver real-time, role-specific insights to executives and managers. Leaders gain the context they need to act quickly.
- Operational Efficiency and Time Savings: Streamline performance tracking and automate data collection. Teams focus on analysis and outcomes instead of maintenance.
- Trusted, Consistent Data: Centralized and standardized data ensures accuracy and reliability across departments.
- Lower IT Overhead: The platform handles setup, maintenance, and updates in the cloud, freeing your IT team to focus on higher-value work.
- Enterprise-Wide Performance Visibility: Unify financial, operational, and departmental metrics for a complete performance view.
- Continuous Improvement: Built-in benchmarking and predictive analytics reveal opportunities and risks early.
How It Works
- Data Integration: Connect internal and external systems to the Lumify360-powered data lakehouse, creating a unified analytics foundation.
- Data Transformation and Enrichment: Automated pipelines cleanse, standardize, and enrich incoming data, preparing it for analysis.
- Insight Delivery: Users access dashboards, automated alerts, and benchmark summaries to monitor performance and compare against peers.
- Continuous Monitoring: The system tracks key metrics, triggers alerts for anomalies, and adapts as new data or goals emerge.
Multi-Dimensional Analytics
Loan Portfolio Insights
We understand the challenges financial institutions face in managing risk, meeting regulatory demands, and exceeding customer service expectations. Our Multi-Dimensional Loan Portfolio Insights is designed to help you achieve these goals with confidence.
Satisfy Regulatory Requirements with Confidence
Ease your regulatory concerns and ensure compliance:
- Static Pool Analysis provides deep insights into your portfolio dynamics over time.
- Economic Scenario Analysis and Stress Testing helps you assess the impact of economic fluctuations on your loan portfolio.
- Credit Score Migration and Analysis of significant underwriting characteristics provides insight into credit score shifts and essential underwriting factors.
Identify Loan Trends Quicker for Strategic Growth
Maximize the value you provide to your customers and members. Our experienced team of analysts evaluates your portfolio, helping you identify the most and least profitable lending areas.
- Optimize risk-based pricing tiers by fine-tuning pricing strategies based on real-time risk assessments.
- Quantify Dealer, Branch, and Underwriter profitability by identifying areas for growth and improvement within your lending ecosystem.
- Benchmark your loan level performance against peers by comparing your loan performance against industry benchmarks.
Current Expected Credit Losses (CECL)
Take ownership of your reserve and understand your most significant estimate.
- Easy to Audit and Recalculate: Developed by financial statement auditors, our CECL software meets rigorous audit expectations. Quickly recalculate and reconcile your CECL estimate with confidence.
- Multiple Methodologies: Choose different methodologies for various portfolio segments. Our software provides sophisticated loan-level calculations.
- Quantify Qualitative and Economic Factors: FASB compliant CECL reserve based on reasonable and supportable forecasts, using macroeconomic data by metropolitan area.
Data Enrichment
Keep your bank and credit union ahead with current and enriched data.
- Understand Credit and Collateral Quality Migration: Gain insights into current collateral positions for stronger stances on required reserves and capital adequacy.
- Supplement Incomplete Data: By performing soft credit pulls, updating real estate and auto values, and identifying superior mortgages on junior loans.
AI-Powered Predictive Analytics
Lumify360 Customer Insights
Lumify360 Customer Insights is a suite of bank and credit union-validated predictive models that redefine the way your institution does business. Our AI-powered predictive models give you the insights you need to proactively reduce risk, increase customer satisfaction, and drive revenue growth.
More Than Just Data
- Increase customer satisfaction through personalized recommendations and relevant offers
- Boost revenue by effectively cross-selling and upselling tailored products
- Reduce risk with proactive delinquency prevention measures
- Optimize resources by delivering the right product to the right customer at the right time
Pre-Built, Validated Models
Get more valuable insights with our pre-built, institution-validated models.
Know Your Customers Inside and Out
- Customer Segmentation: Uncover hidden patterns in behavior. Classify customers into distinct personas based on engagement and channel usage. Target campaigns that resonate, boosting efficiency and ROI.
- Customer Retention: Identify customers at risk of leaving before it is too late. Proactively re-engage and retain these valuable relationships through personalized outreach and tailored offers.
Match the Right Product to Customer Needs
- Next Best Product: Use AI to pinpoint the two products most relevant to each customer. Drive satisfaction, engagement, and revenue by aligning product offerings with individual needs.
- Customer Lifetime Value: Understand the value of each customer to optimize your resources.
Guide Customers Towards Deeper Engagement
- Next Best Action: Recommend personalized actions that encourage product adoption, online channel usage, and service engagement to foster long-lasting loyalty.
Proactively Manage Risk and Prevent Loss
- Customer Risk Score: Predict loan delinquency before it happens. Take proactive steps to minimize risk and collections costs through early intervention and personalized support.
Ensure Fair Lending Compliance
Fair Lending
Be prepared for fair lending compliance while also keeping your promise of exceptional service to customers.
Identify and Address Issues Before the Examiners Arrive
Your financial institution strives to do right by its customers every day. The Lumify360 Fair Lending Solution helps you keep that promise by identifying potential issues with how borrowers are treated, allowing you to make changes as needed.
The Lumify360 Fair Lending Solution
The Lumify360 Fair Lending Solution helps financial institutions to:
- Identify disparate treatment by reviewing for notation of explicitly considered prohibited factors affecting protected ages, races, and genders.
- Evaluate redlining by geocoding your loan portfolio and mapping it against underserved zip codes.
- Avoid disparate impact by analyzing bank and credit union practices and testing the impact of otherwise neutral policies that disproportionately impact persons of protected classes.
Benefits
Don’t get caught by surprise in your fair lending exam. Identify, document, and address any lapses in fair lending practices with the Lumify360 Fair Lending Solution. Institutions that use the solution:
- Are better prepared for exams
- Can ensure fair lending practices at all levels, even when collecting demographic data is not permitted
- Can quickly and efficiently identify any lapses in fair lending practices, whether committed by internal personnel or third parties
- Can provide a better, more equitable experience for all customers
Why Choose 360factors?
360factors empowers organizations to accelerate profitability, innovation, and productivity by predicting risks and streamlining compliance.
Complete GRC
All the GRC tools you need integrated in one solution
Basic to Enterprise
From simple risk assessment to complete risk register and control testing
Speed & Execution
Insights into your risk program & control effectiveness
Fast Implementation
The cloud-based solution can be integrated within days
Flexible and Modular
Pick the modules you need for your business
Easy to Use
Automation and an intuitive interface ensure ease of useLearn How 360factors Empowers Customers to Manage Their Risk and Compliance Programs with Ease.
We look forward to working with 360factors to advance our enterprise risk and compliance programs for the bank while increasing the products and services we offer to the community.
Mark Casel Chief Risk Officer
We selected Predict360 due to its ease of use, banking industry design, and endorsement by the American Banker’s Association.
Eric Sprink President & CEO
Predict360’s banking workflows, risk library content, and endorsement from the American Bankers Association are a great fit for our bank.
Julie Dahle EVP and Chief Risk Officer
As part of our initiative to expand our products and services, we wanted to enhance our enterprise risk and compliance management to support this growth. Predict360 will enable our team to meet these goals efficiently.
David Claussen Chief Risk Officer
360factors’ solutions, powered by artificial intelligence, enables our organization to adapt and respond effectively to the ever-changing regulatory compliance landscape.
Joanna Chancellor Business Support Manager
The powerful features combined with the easy implementation of the cloud solution made Predict360 a great fit for our organization.
Steve Parker Chief Executive Officer
We believe our collaboration with 360factors and the technology they bring supports our vision for the future.
Gina Anonuevo Chief Compliance Officer
Deploying Predict360 is another step by us towards becoming a more streamlined and efficient organization.
Crystal Barnes Regulatory Compliance Specialist
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