Efficiently Track, Manage and Resolve Issues and Incidents

Predict360 Issues Management Software

Powered by Artificial Intelligence (AI), Predict360 Streamlines Issues Management While Enhancing Accountability

ABA Endorsed Solution Provider for Risk and Compliance Management

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Customers Using Predict360's AI-Powered Solutions
First Hawaiian Bank
HomeTrust Bank
First Bankt Gateway
Park National Bank
Kearny Bank
Oriental Bank
HarborOne Bank
Home Loan Investment Bank
First Commonwealth Bank
Byline Bank
Republic Bank
Choice Bank
United Bank
Atlantic Community Bankers Bank
BHG Financial
First Foundation
Citizens Business Bank
QCR Holdings
Fulton Bank
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First National Bank

Real-Time Issues and Incidents Management

Predict360’s Issues and Incidents Management Software Solution reinforces the three lines of defense by enabling organizations to monitor, manage, collect evidence, track, and collaborate on risk-related issues and incidents in real-time through a centralized platform. It also enables unprecedented risk visibility for managers, providing a real-time view of all risk issues and incidents across the organization. Key features include:

  • A configurable workflow engine supports unique workflow processes for different types of issues, tasks and incidents with easy-to-use data collection forms and automated alerts.
  • Automatic notifications and due dates can be distributed via email to related parties and owners.
  • A calendar provides visibility to all risk issues being managed and their associated due dates.
  • Power BI and Tableau BI dashboards and reports provide complete visibility in real-time to the status of all risk issues to risk owners, risk managers, senior executives and boards of directors.
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Issues & Incidents Management

Intelligent Incident Monitoring and Resolution System

Predict360’s software solution enables organizations to quickly detect incidents and take proactive measures, resulting in increased efficiency, productive collaborations, faster resolutions, and better insights into issues and incidents. Pre-defined issues types included in the Predict360 Issues and Incidents Management application include:

  • Risk-related tasks (any generic risk-related issue, task or activity)
  • Findings from regulatory examinations or agencies
  • Findings from internal or external audits
  • Risk remediation or improvement plans
  • Control improvement plans
  • Case and Investigation Management
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Complimentary Datasheet

Predict360 Issues Management Software

Powered by Artificial Intelligence (AI), Predict360 Streamlines Issues Management While Enhancing Accountability

Issues & Incidents Management
Issues & Incidents Management

Obstacles to Efficient Issues & Incidents Management

The use of generic software tools – such as spreadsheets, email, CRMs, shared drives, and ticketing systems – often creates barriers to efficient issues and incidents management:

  • Lack of risk visibility into incident status results in unresolved incidents
  • Incidents are managed and discussed through multiple email threads, resulting in confusion and delays in issue resolution
  • Lack of prioritization in incident management can result in major incidents being ignored
  • Lack of incident categorization hides problematic trends and hides problem centers in the organization
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Issues & Incidents Management

Enhanced Capabilities of Predict360 Issues & Incidents Management

While the issues types are provided pre-configured out-of-the-box based on industry best practices, each issue type supports the following capabilities, and these may be optionally re-configured if required:

  • Form fields and list of values configured to Licensee’s requirements
  • Workflow steps based on Licensee’s business processes and/or approval steps
  • Assignment routing and due-date notifications/escalations rules
  • Attachments and links to associated regulations, risks and documents
  • Support for multiple sub-tasks (parent-child linking)
  • Commenting/Collaboration capabilities with email notifications
  • History & activity tracking (audit trail) for evidence of compliance

In addition, the application can provide web-based form(s) to allow non-users to enter risk-related issues (both internal employees and external customers) from a standard web-page (such as internal Intranet page or the organization’s external web site) without having to log into the Predict360 system.

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Why Choose 360factors?

360factors empowers organizations to accelerate profitability, innovation, and productivity by predicting risks and streamlining compliance.

Complete GRC

Complete GRC

All the GRC tools you need integrated in one solution
Basic to Enterprise

Basic to Enterprise

From simple risk assessment to complete risk register and control testing
Speed & Execution

Speed & Execution

Insights into your risk program & control effectiveness
Fast Implementation

Fast Implementation

The cloud-based solution can be integrated within days
Flexible and Modular

Flexible and Modular

Pick the modules you need for your business
Easy to Use

Easy to Use

Automation and an intuitive interface ensure ease of use
Ready to Experience Predict360?

Let’s get started! Request a demo today.

Enterprise Risk and Compliance Management Software for Banks
What Customers Say About 360factors

Learn How 360factors Empowers Customers to Manage Their Risk and Compliance Programs with Ease.

We look forward to working with 360factors to advance our enterprise risk and compliance programs for the bank while increasing the products and services we offer to the community.

Mark Casel Chief Risk Officer

We selected Predict360 due to its ease of use, banking industry design, and endorsement by the American Banker’s Association.

Eric Sprink President & CEO

Predict360’s banking workflows, risk library content, and endorsement from the American Bankers Association are a great fit for our bank.

Julie Dahle EVP and Chief Risk Officer

Predict360’s out-of-the-box applications designed specifically for banks our size along with their banking content was a significant influence in our selection of 360factors.

John Dunne EVP Chief Risk Officer

As part of our initiative to expand our products and services, we wanted to enhance our enterprise risk and compliance management to support this growth. Predict360 will enable our team to meet these goals efficiently.

David Claussen Chief Risk Officer

360factors’ solutions, powered by artificial intelligence, enables our organization to adapt and respond effectively to the ever-changing regulatory compliance landscape.

Joanna Chancellor Business Support Manager

The powerful features combined with the easy implementation of the cloud solution made Predict360 a great fit for our organization.

Steve Parker Chief Executive Officer

We believe our collaboration with 360factors and the technology they bring supports our vision for the future.

Gina Anonuevo Chief Compliance Officer

Deploying Predict360 is another step by us towards becoming a more streamlined and efficient organization.

Crystal Barnes Regulatory Compliance Specialist

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