Key Responsibilities
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and customer e-guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing content and suggest potential improvements
Required Experience and Knowledge
- Bachelor’s degree in Computer Science or equivalent is preferred
- Minimum of 2+ years of experience in technical content writing
- Superior written and verbal communication skills, with a keen eye for detail
- Ability to deliver high quality documentation with excellent attention to detail
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC and software development
- Proven ability to quickly learn and understand complex topics
Required Skill Set
- Quick learning curve
- Must have some experience writing content on technical topics centered on B2B style content
- Ability to multi-task
- Ability to work under deadlines and deliver on time
Send us your resume at [email protected] mentioning the position in subject line.