Job Description
The Director of HR and PK Operations will lead HR and operational functions for both our Pakistan (PK) and US offices. This strategic role requires overseeing HR initiatives, including talent acquisition, performance management, compliance, and assisting with Operational Excellence while driving process optimization for project delivery and knowledge management across global teams.Key Responsibilities:
HR Leadership (Pakistan & US):
- Global HR Strategy: Develop and implement HR strategies across both regions, aligning with company objectives.
- Employee Relations: Foster a positive, collaborative culture, addressing regional needs and sensitivities.
- Talent Acquisition: Oversee recruitment in both offices, ensuring the hiring of top talent in line with company needs.
- Performance Management: Establish and maintain performance appraisal systems, ensuring clear KPIs and employee development across regions.
- Compensation & Benefits: Design competitive compensation structures and ensure legal compliance in both regions.
- Compliance: Ensure adherence to local labor laws and regulations, maintaining industry standards.
- HR Operating System: Assisting management in implementing and enforcing monthly operating system.
PK Operations (Project Knowledge & Delivery):
- Process Optimization: Standardize project delivery and knowledge management processes
- Resource Planning: Allocate talent and resources effectively across global projects, ensuring efficiency and collaboration.
- Performance Metrics: Monitor key performance indicators to ensure projects are delivered on time and within scope.
- Knowledge Sharing: Promote a culture of continuous learning and documentation of best practices.
- Collaboration: Work with cross-functional teams to align operational and HR strategies globally.
Leadership & Reporting:
- Team Leadership: Lead HR and operations teams, fostering a high-performance, collaborative culture.
- Strategic Insights: Use data to identify trends and opportunities for improvement, reporting regularly to senior management.
- Strategic Planning: Contribute to long-term company strategy, focusing on workforce development and operational efficiency.
Required Skills & Qualifications:
- Education: Bachelor’s or Master’s degree in HR, Business Administration, or related field
- Experience: 8-10 years in HR leadership, with 5+ years in the software/technology sector. Experience managing HR and operations for global teams (Pakistan & US).
- HR Expertise: Knowledge of HR best practices, talent acquisition, employee engagement, compensation, and local labor laws (Pakistan & US).
- Communication: Strong written and verbal communication skills for engaging with senior leadership.
- Tech-Savvy: Familiarity with HRIS, project management tools, and knowledge management platforms.